FAQS

How do I know if a dress will fit?

In addition to the dress size, review the measurements. It’s always better to buy larger because you can easily adjust to your size with alterations.

What is your return policy?

It is important to us that you are happy with your purchase, so we will accept returns within 5 days. The dress must be returned in its original condition for a refund. There is a $30 restocking fee per item. Dresses are non-refundable after 5 day.

Where are you able to ship dresses?

Currently, we can ship anywhere in the Continental United States.

How much is shipping?

Shipping is a flat fee of $30. We only ship within the Continental United States.

What if I have additional questions about the dress?

We love helping brides find the perfect dress. Reach out anytime!
[email protected]

How do I know I am getting an authentic dress?

Rest assured! Prior to sending you the dress, we conduct a meticulous test for condition and quality. We know you have to look your best on your wedding day!

Has the dress been dry cleaned?

Most dresses are professionally cleaned but it isn’t required. If you’d like information about a specific dress please contact us at [email protected]

How should I price the dress?

We recommend pricing gently used and sample dresses at least 50% off the original retail prices. Dresses that are seen as a great deal often sell faster.

How much is the listing fees?

For a limited time listing fees are free.

How much do I make when my dress sells?

If your listed item is sold, you will receive 70% of the of the net sale price. Borrowing Magnolia shall retain 30% of the net sale price with a minimum consignment payment of $225, even if this exceeds the 30% commission.

How do I ship the dress once it sells?

You’ll ship your dress to our warehouse via UPS and we will provide you with the shipping materials.

What happens if a dress is returned?

We will ship the dress back to you and relist your dress on the website for free.

When do I receive payment?

If your listed item is sold, you will receive payment within 30 days after the 5-day return time period has expired.

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